I've helped several implementations. What's your question?
m
michoel
10/31/2019, 9:04 PM
What features does the dunning module offer that can't be replicated with a couple simple workflows?
k
KevinJ of Kansas
10/31/2019, 10:13 PM
The big thing is invoice level dunning in a traceable/reportable fashion. Better invoice running across different nationalities according to their rules. Consistent setup.
The average midmarket probably doesn't need it
Multinational entities stand to benefit the most
Could you do all those things in workflows? Sure
m
michoel
10/31/2019, 10:22 PM
Thanks yeah doesn't sound like anything we need. The only thing we did extra besides a few workflows and custom email templates was Workflow Action Script to attach PDF copies of the open invoices to the email. But I don't think dunning module does that.